Avis de censure Trustpilot

Trustpilot a supprimé tous vos avis sur la communauté Trustpilot.

Trustpilot peut désormais les supprimer s'ils en ont envie. Trustpilot a une politique pour cela: “Bad-fit”.

Une fois "bad-fit", ils peuvent supprimer tous les avis des clients. Même si leur propre politique stipule qu'ils ne supprimeront jamais les véritables avis de vrais consommateurs.

Prove: https://www.trustpilot.com/review/kraatje.eu, as long as it is empty it means they deleted almost 3000 service and product reviews from customers about Kratom. These reviews do help spread the word and change the sentiment about Kratom.

Aidez la communauté Kratom: Leave a review on Trustpilot about Trustpilot and ask them why they delete reviews. https://nl.trustpilot.com/review/trustpilot.com.

Share this page with others (social media, etc……), this will help to get it found easier by others and they can share it as well.

Julian Assagne - Trustpilot
Trustpilot censoring Reviews

Send us ideas on how to get this message out better. You have a successful YouTube channel or blog and want to help, tell us. Any other smart way, let us know. Aware of similar cases, let us know.

Or just send Trustpilot an email: this email address and ask them why they removed the reviews.

Pourquoi on fait ça:

Trustpilot’s own words:

“We’re a platform that’s open to everyone to leave a review for a business they’ve had a genuine experience with, and we want to make sure everyone trusts the reviews they see on Trustpilot.”

Peter Mühlmann, founder of Trustpilot:

"Review censorship is something we will never accept. Allowing people to freely share their experiences, and not just when it suits businesses, is exactly why Trustpilot exists."

Peter Holten Mühlmann (Founder): pm@trustpilot.com
cbu@trustpilot.com (Camila Bunme, she manages his inbox)

Emails are confirmed (he send us an email).

This is not a new thing for the Kratom cummunity (American Kratom Association), it succesfully defended actions from the FDA (first time in history the FDA had to withdraw and change their opinion).

Trustpilot’s argument for deleting the customers reviews: Kratom is illegal. But Trustpilot actively tried to get us on-board as an Enterprise customer (pre-IPO). They knew about Kratom, several people at Trustpilot were involved and Trustpilot actively tried to get other Kratom shops onboard. They have been collecting Kratom reviews for years and still do.

Trustpilot has the legal rights for this, but they sell you a different story. They are not an open platform. They are a public company that cares about shareholders, stock price and profit.

We want reviews about Kratom to be visible to everybody that is interested in this Herb. This is one of the reasons why we started with review systems. To get the positive message about Kratom into the world. This way people can read genuine experiences from real customers about Kratom.

Qui chez Trustpilot:

Trustpilot Enforcement team

Trustpilot uses Egle as name in there communications, we want know who is Egle ? (probably just a few people)

The Head of the Enforcement team did respond in an email to us (David). Very likely David Cole (picture on the bottom of the page).

"kraatje.eu sells kratom powder, which is an unregulated drug and considered illegal in many countries and thus is classified as a bad fit."

They already mention “non regulated product” in their communications (that is a huge range of products that could just be a bad-fit overnight). The way they enforce this policy is also not consistent at all.

Kratom on Trustpilot: https://www.trustpilot.com/search?query=kratom

CBD on Trustpilot: https://www.trustpilot.com/search?query=cbd

THC on Trustpilot: https://www.trustpilot.com/search?query=thc

If you have more information on Egle or similar cases: just email us so we can share it.

Quelques autres avis Trustpilot liés à la censure

https://uk.trustpilot.com/reviews/60a8d82cf9f4870b700b2fe3 Censoring of Kraatje.eu
https://uk.trustpilot.com/reviews/60a81b22f9f4870b700ae233 Trustpilot, zero points
https://uk.trustpilot.com/reviews/60a7b3dcf9f4870a94a92609 Really disappointed about your decision to sensor KRAATJE
https://uk.trustpilot.com/reviews/60a6b563f9f4870b7009c85e I don't think we can trust websites to…
https://de.trustpilot.com/reviews/60ad272ef9f4870b700e1203 Die Bad-fit Regelung ist ein Bad-fit
https://de.trustpilot.com/reviews/60a80ffbf9f4870b700ad9f8 Zensur ist traurig
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https://de.trustpilot.com/reviews/60a8040ef9f4870a94a98070 Echt jetzt
https://uk.trustpilot.com/reviews/60a370bef9f4870a94a575aa censoring everywhere
https://uk.trustpilot.com/reviews/60a29372f9f4870a94a4e96a Trustpilot.com is rigged compromise
https://uk.trustpilot.com/reviews/60a28d8af9f4870b70062c36 Not impressed, TP.
https://uk.trustpilot.com/reviews/60a28645f9f4870a94a4d676 Please rectify and listen to the people. Who you are here to protect.
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https://uk.trustpilot.com/reviews/60a267a7f9f4870b7005f7db Why did you delete my kratjee.eu…
https://uk.trustpilot.com/reviews/60a2654df9f4870a94a4a9fc censorpilot
https://uk.trustpilot.com/reviews/60a255e9f9f4870b7005df92 STOP deleting Kraaje's reviews
https://uk.trustpilot.com/reviews/60a25514f9f4870a94a493e6 Kraatje
https://uk.trustpilot.com/reviews/60a246eef9f4870a94a47c9e Censoring Kraatje.eu reviews
https://uk.trustpilot.com/reviews/60a23b0ff9f4870b7005b805 Removing legit reviews for no good reason
https://uk.trustpilot.com/reviews/60a23a2bf9f4870a94a46c61 No censorship on legitimate companies
https://uk.trustpilot.com/reviews/60a2349df9f4870a94a465c9 Sad you are deleting kraaje reviews
https://uk.trustpilot.com/reviews/60a23407f9f4870b7005af89 Censorship, dishonest practices
https://uk.trustpilot.com/reviews/60a1e751f9f4870a94a435e9 Removed kraatje.eu for no good reason
https://uk.trustpilot.com/reviews/60a0f87af9f4870b7004fd05 Hey Trustpilot, what does the "trust stand for?
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https://uk.trustpilot.com/reviews/609ff424f9f4870a94a33976 You are bought and paid for
https://uk.trustpilot.com/reviews/609fb2a9f9f4870a94a2fca4 shame you let big farma corrupt you.
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https://uk.trustpilot.com/reviews/609e901ef9f4870b70039254 I am writing this review because I am disturbed by Trustpilot censoring reviews!
https://uk.trustpilot.com/reviews/609e8df5f9f4870a94a2464a highly disappointed
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https://uk.trustpilot.com/reviews/609d3dd3f9f4870b700283d5 Stop censoring, stop harming. Please!
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https://uk.trustpilot.com/reviews/60966e85f9f4870a6ca9830d You've removed 3000 kraatje.eu reviews
https://uk.trustpilot.com/reviews/6096277ef9f4870a787207df Why reviews of KRAATJE.EU ARE DELLETED
https://uk.trustpilot.com/reviews/6095bb0af9f4870a6ca93663 Why are you deleting reviews from Kraatje.eu
https://uk.trustpilot.com/reviews/60957672f9f4870a7871b58d They deleted my positive review!
https://uk.trustpilot.com/reviews/60954aedf9f4870a6ca8c93c Removing a legitimate company
https://uk.trustpilot.com/reviews/6095675cf9f4870a6ca8ebb0 CENSORSHIP is not cool

Nos collègues du marché:

If you are, first be aware. Secondly please do share this page, you customer is aware of us anyhow (we are easy to find). We do not need to reach the world but if we reach the Kratom community it will make an impact (FDA case is a good example).

In our case, we never got any formal notice. They disabled the account Friday at 16:00 (16/4/2021) without warning (very unprofessional). And Monday at 10:57 (26/4/2021) we got an email: bad-fit, zero explanation. At the time a paying Enterprise customer. Just be prepared.


Our goal is not to get our Trustpilot account back. We do not seek any form of financial compensation. We only share information and do not ask customers to leave a negative review.