Contact
Customer service
Do you have a question about our company or product? Do you need advice? Please contact us.
Track the status of your order here.
Call us on +31 30 8200914 during the opening hours of our customer service.
Always state your order number when communicating with us.
Or mail us: 
We will answer your e-mail within one working day.
You can also use the “Leave a message” functionality. functionality. You will find this in the bottom right of your screen.
If you have a complaint about our services, go to the complaints page. If you want to know more about our company, go to the about kraatje page.
Customer service hours
Monday 8:00 – 16:00*
Tuesday 8:00 – 16:00*
Wednesday 8:00 – 16:00*
Thursday 8:00 – 16:00*
Friday 8:00 – 16:00*
*Central European Time
Correspondence Address
Kraatje
Stemerdingweg 29
3769 CE Soesterberg
The Netherlands
CC nummer: 69926174
VAT nummer: NL858067195B01
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