We respect the privacy of visitors to our websites and shall ensure that the personal information you give us will be treated confidentially. Processing of personal data is done in a manner that is consistent with the requirements of the Data Protection Act.
Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.
We purchase web hosting from PCextreme. PCextreme processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. PCextreme has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. PCextreme is required to maintain confidentiality on the basis of the agreement.
For our regular business email, we use the email services of MailChimp and Microsoft. These parties implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. MailChimp and Microsoft do not have access to our mailbox and we treat our email-traffic confidentially.
For concluding and processing (part of) our payments in our webshop we use the payment provider Pay.nl. Pay.nl processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. Pay.nl has implemented fitting technical and organisational measures to protect your personal data. Pay.nl retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. In case of a request for a postponed payment (credit facility) Pay.nl will share personal and order information with the appropriate payment provider. All the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by Pay.nl that uses third parties. Pay.nl does not store your data any longer than the instalments permitted by the appropriate legal grounds.
We collect reviews via the WebwinkelKeur and Stamped.io platforms. If you leave a review via WebwinkelKeur or Stamped.io then you are required to provide your name, place of residence and e-mail address. WebwinkelKeur and Stamped.io share this information with us, so that we can link the review to your order. WebwinkelKeur and Stamped.io also publish your name and place of residence on your own website. In some cases WebwinkelKeur or Stamped.io may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur and Stamped.io. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur and Stamped.io have taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur and Stamped.io reserve the right to engage third parties for the purpose of providing the services, for which we have given permission to WebwinkelKeur and Stamped.io. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur or Stamped.io engages third parties.
We use the services of SendCloud as a platform to generate shipments. It is therefore necessary that we share your name, address and city details with SendCloud. SendCloud only uses this data for the purpose of performing the agreement. DHL If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of DHL. For a successful delivery it is important that we share you name, address and residential details with DHL. DHL uses this information with the sole purpose to carry out the agreement of delivery. In case of DHL hiring subcontractors, they will share said information with these parties. Accounting and Bookkeeping External sales channels
We use the services of ShopFactory to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. ShopFactory is required to maintain confidentiality and will treat your data confidentially. ShopFactory does not use your personal data for purposes other than those described above.
We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.
Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.
In some cases, we may be obligated by government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases we are forced to comply and assist, but will, based on lawful possibilities, offer objection.
We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.
Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.
At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.
At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.
At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.
At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.
At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.
3769 CE Soesterberg
T +31 30 8200914
H C Goossens